To be Australia's best healthcare business

At Access Telehealth we have the bold vision to be Australia’s best healthcare business. To help realise this vision we build partnerships between our RACFs, clinical teams, residents and their families.

Access Aged Care is a collaborative care service that works with highly skilled clinicians to provide the very best care for residents. We acknowledge the importance of providing clear communication to our residents and their families.

Co-managed primary and specialist care for aged care residents.

Icon Card

For Residential Aged Care Facilities

Icon Card

For Doctors

Icon Card

For Residents
& Families

Improving access to healthcare for Aged Care residents.

We value the partnership with you in providing accessible and quality healthcare for all residents that are receiving our services.

Access Aged Care Model

Our model provides your residents with an integrated clinical support team that is able to provide a strong focus on individual resident care and customer service.

Pathology

Fully integrated service, including on site collection / pick-up, results to clinician

E-Pharmacy

Prescription management and fulfilment (e.g., overdue alerts to trigger a repeat)

What makes the Access Aged Care model the right choice?

Hybrid delivery model, with mix of face to face (General Practitioners) and telehealth (Specialist)
Consultation – supported by an in person Access Aged Care nurse
Proven track record of delivering the best care for our residents (quality, outcomes, experience)
After hours and urgent support provided by a team of telehealth locum Specialists, General Practitioners and Nurse Practitioners

We value the partnership with you in providing accessible and quality healthcare for all residents that are receiving our services. Access Aged Care delivers a better and more efficient service when you have a higher number of residents in your facility.

Our Access Aged Care Specialist Telehealth Service

Besides our regular clinical team (including GP, Geriatrician and Physician) Access Aged Care does provide the option to have a referral to the following Specialty services (via telehealth).

Cardiology

Diabetes and Endocrinology

General Physician

Geriatrics

Geriatric
Psychiatry

Neurology

Pain
Management

Renal and Blood Pressure

Respiratory
& Sleep

Radiation
Oncology

Rheumatology

Urology

Testimonials

Access Telehealth provides an efficient, professional opportunity for residents to access specialist medical care, without the difficulty of leaving the care home. The friendly team at Access Telehealth are incredibly supportive and align with our principles of care.

Clinical Service Manager Aged Care Home

Excellent experience so far, in that the set up works perfectly and efficiently; be it the technology, or ensuring the follow up appointments are made, reminders sent, and prompt turnover of the correspondence to the GPs. Access Telehealth absorbs all the cumbersome work as the “middle man” which is an incentive for specialists.

No billing issues, which can be a hassle usually. This simplifies things for the specialists and of course is a bonus for patients.
The possibility and gratification of seeing rural or patients from remote areas and a feeling of direct connection and interaction with the GPs, which is not the case under usual circumstances.

Dr Gujadhur Renal Specialist

The Access Telehealth platform is great for regional and rural patients. They have access to specialist care and without the significant travel. As a clinician, I am able to help those in persistent pain despite the distance. The team provides great support and makes it an easy process for clinicians and clients for telehealth.

Dr Jamie Young Pain and Rehabilitation Specialist

Getting Started

Interested in partnering with Access Telehealth or would you like to get in touch? Simply call us on 1300 951 014 or complete the form below and our team will reach out to you at the earliest.

"*" indicates required fields

Have more questions?

Our most frequently asked questions