Connecting People. Improving Health Outcomes

Connecting and caring is at the heart of what we provide employees, patients, families and communities. Vulnerable people depend upon us.

• We put people at the centre of everything we do.
• We listen, we act with empathy and diligence.
• We strive for excellence in the health, safety and well-being of people.

Exceptional care requires to act fast and work together

• We build trust and approach problems constructively together.
• We foster open, inclusive and constructive relationships. We talk straight.
• We learn fast and support each other to meet the unexpected.

We deliver today’s health outcomes enthusiastically whilst building a better future of care.

• We commit and persevere to achieve outcomes.
• We take responsibility for the solutions we provide. We don’t blame.
• We challenge the status quo and continually simplify the care experience.

We provide greater choice and access to health solutions. We invest in our technology, networks and people to make this happen.

• We are encouraged to make decisions and seeing them through.
• We invest in our knowledge, skills, and relationships to build capability and drive quality and timely solutions.
• We promote a growth mindset to help us learn, grow and realise our full potential.