Telehealth video consultations are an alternative option to physical consultations and are conducted using Access Telehealth software, the internet and a webcam.
All consultations are charged in line with NDIS guidelines.
Yes. Our software is user friendly and your Participant will be supported by our customer support team should they encounter any difficulties.
Telehealth consultations will reduce the waiting time to see a specialist, making it easier to get quality healthcare faster. And because the consultation is from home, there will be both time and travel cost savings.
Your Participant and guardian or carer (If required) will be at a computer screen to participate in the video consultation. The consult will then happen in much the same way as it would if they were in a consultation room.
The same privacy and confidentiality requirements that apply to face-to-face consultations, also apply to telehealth video consultations.
No. Consultations are not recorded by Access Telehealth, or the specialist.
We make it easy for the Participant. We will take care of all intake and referral forms, matching the Participant with the right Allied Health Professional and booking appointments and follow-ups.
If you have any questions, please speak with our support staff on 1300 886 077.
